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Please submit technical issues or bugs to support@emberlab.com.
For interview requests or collaborations please email press@emberlab.com. Please do not send code requests to this email.
If you are Press or a Content Creator requesting a game code, please fill out this Game Code Request Form. If you were not selected to receive a game code, please note that you do not need to fill out the form again. We have your information on file and will re-evaluate as more codes become available.
FAQ – Accessibility & Expansion
What languages is Kena: Bridge of Spirits available in?Kena: Bridge of Spirits is offered with English voiceover and subtitles in the following languages: Chinese (Simplified & Traditional), English, French, German, Italian, Japanese, Korean, Portuguese...
FAQ – Technical
Does the PS4 version of Kena: Bridge of Spirits differ in any way from the PS5 version in game play? The biggest difference will be the next gen features of the PS5 including fast loading, haptics, and 3D audio support. The PS5 version will have graphical improvements...
FAQ – Physical Edition
Will there be a collector’s or physical edition of Kena: Bridge of Spirits?The deluxe physical edition of Kena: Bridge of Spirits is now available to pre order for PS4 and PS5 on Maximum Games UK!How much will the physical edition cost?The physical deluxe edition is...
FAQ – General
Was the game created on Unreal 5? Is this a custom engine?The game was created in Unreal Engine 4What tech did we use for character models?Animation - MayaModeling - ZBrushHow long will Kena: Bridge of Spirits be timed on the Epic Store?Please keep an eye out on our...
Patch Notes – 1.08
Added support for offline mode on PC. Please note Achievements will not unlock while offline but will be awarded after login. Added option to reduce motion blur intensity. Fixed issue where Kena had a chance to slow down or stop while running. Fixed inaccurate Rot...
Patch Notes – 1.06
Patch Notes - 1.06 Added ability to remap movement keys (PC only).Implemented fix for lost Karma. Save files missing Karma will be corrected after downloading the patch. Fixed progression blocker in Storehouse. This update also fixes previous saves.Fixed...
Patch Notes – 1.05
Enabled photo mode when sitting with the Rot. Increased maximum camera sensitivity.Fixed bug that locked player into the Spirit Mask mode.Fixed progression blocker after combat in Taro’s Tree region.Fixed progression blocker after receiving the Bow Ability.Fixed...